Terms of Service

1. Who we are

Clarsat provides optical image enhancement for Earth Observation imagery. Contact: contact@clarsat.com.

2. The service

Clarsat enhances EO optical imagery at the scale factors currently in service (2× and 3×). The free tier exists so you can evaluate the model on your own scenes; production use runs under a partnership agreement — hosted API, on-premise container, or licensed weights — and the terms of that agreement take precedence over these terms wherever they differ.

3. Accounts

Give accurate registration details, keep your credentials to yourself, and tell us promptly if you believe someone else has access to your account. You are responsible for everything done through it.

4. Your imagery stays yours

You keep all rights in the imagery you upload. You grant us only the limited licence needed to store and process it in order to produce and deliver your results, and to keep the service running securely.

You confirm that you hold the rights and licences necessary to upload each scene and to have it processed by a third party. Satellite imagery is usually licensed rather than owned outright, and checking that your licence permits this is your responsibility, not ours.

5. Your results

Enhanced outputs are yours to use. On the free tier, PNG and JPG previews carry a Clarsat watermark; GeoTIFF output is delivered without one so that your measurements are unaffected. Do not remove, obscure, or crop out the watermark from the preview formats, and do not present watermarked free-tier output as an unmarked commercial deliverable. Watermark-free previews are available under a partnership plan.

6. Acceptable use

7. Free tier limits

The free tier carries a per-account allowance and a cap on the region of interest you may submit. Both are shown in the service and may change as we tune capacity. Unused allowance does not carry over.

8. What the output is, and is not

Clarsat estimates detail that conventional resampling loses. It does not change the ground sampling distance of your sensor, and it does not add information that the sensor never captured. Outputs are model estimates and may contain artefacts. Verify anything that matters before you rely on it, and do not use the outputs as the sole basis for a safety-critical, legal, or life-critical decision.

9. Availability and warranties

The free tier is provided as-is, without warranty of availability, accuracy, or fitness for a particular purpose. We may change, suspend, or withdraw it at any time. Service commitments, where they exist, are set out in a signed partnership agreement.

10. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss, lost profits, or loss of data arising from use of the free tier. Nothing in these terms limits liability that cannot lawfully be limited.

11. Suspension and termination

We may suspend or close an account that breaches these terms or that threatens the security or availability of the service. You may close your account at any time by writing to us.

12. Changes

If these terms change materially we will raise the version number shown at the top of this page. Continuing to use the service after that means you accept the revised terms.

13. Privacy

How we handle personal data is described in our Privacy Policy.

14. Contact

contact@clarsat.com